Terms & Conditions

These terms and conditions govern your use of the more than ever website. By placing an order with us, you are deemed to have read, understood and agreed to our terms and conditions. If you don’t agree with the terms and conditions, please don’t purchase from us.

We may change the terms and conditions from time to time, without notice. We therefore ask that you check the terms and conditions from time to time.

Covid-19

We’re doing our bit for Covid-19 and staying home, but luckily we work from home! All orders are now shipped from our homes too and we’ll aim to get them out as quickly as we an for you, and after taking care and washing our hands. 🙂 Some delays are occuring with couriers and Australia Post as they experience an increase in deliveries, so please be patient and read our shipping page if you need more details. Thanks so much for your continued support during this difficult time, we can’t tell you how much we appreciate it! Please take care of yourselves and your loved ones. xx

Pricing

All prices are in Australian dollars and include 10% GST. Prices are subject to change at any time and online prices may vary from prices you may see in stores.

Payment

We use secure payment gateway CommWeb, which accept debit and credit cards. We don’t accept American Express or Diners Card. For Afterpay terms please see https://www.afterpay.com/en-AU/terms.

Returns

Wall hangings – Our wall hangings are printed on 100% linen or a cotton/linen blend and as such there may be imperfections such as slubbing and yarn variation – this is a characteristic of the natural fibres. The slubbing and yarn variation can result in very small un-printed areas.  Because our wall hangings are made to order we don’t accept refunds or returns if you change your mind. 

Scarves – Our scarves are 100% silk de chine and very delicate.  If repurposed as a wall hanging,  we don’t accept returns for any damage to the scarf so please take extreme care.

We accept returns on all other products. If you’re not completely happy with your purchase you can return your items for a full refund, less shipping costs. Return postage costs must be covered by the customer. Returned items must be unwashed, unused and in the original packaging with tags intact. Please email us at hello@morethanever.com.au within 3 days of the arrival of your order and return your goods within 10 days. If you believe your product is faulty, please email the address listed below.

Please be aware that all screens are different and colours may appear different from time to time with our items. Any exchanges or refunds due to colour discrepancy will be treated as a change of mind and our standard refund or exchange terms apply.

For our international customers, please also be aware that we cannot provide refunds for duties, custom or GST. More than ever will not accept any ‘return to sender’ parcels where duties, customs or GST have not been paid.

Discount codes

Our discount codes provide a percentage discount off our recommended retail price and do not apply to wall hangings, sale items, gift and e cards, or on our already discounted sheet and quilt cover sets.  Only one discount code can be used per order; they cannot be used in conjunction with other discount codes or sale items.  Discount codes can only be used once.

SALES – All discounts are already applied – prices as marked. No code needed, no coupon codes allowed. No further discounts.  No extensions. Please see our returns section regarding returns and exchanges.

Intellectual property

Our designs and web content and images belong to us and are covered by Australian and International copyright law. You can use our images for social media only if you give prominent credit to more than ever, using @shopmorethanever, and you use the images as they are, unaltered in any way. If you would like to use our designs or images for anything other than personal or non-commercial purposes you must first get our written permission.

Any questions?

Just ask, we’re happy to help! hello@morethanever.com.au

Head Office Postal Address: PO Box 3178, Tarragindi Qld 4121 Australia